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KLOCS Backdating and Correcting LOC Guidance

Kentucky Medicaid·KY · Geriatrics, Palliative Care·Provider Letter
Effective date
Jun 20, 2025
We identified it
Jun 20, 2026
Days to comply

Summary

Kentucky Medicaid updated guidance for backdating and correcting Level of Care (LOC) dates in the KLOCS system, replacing April 2021 guidance. Facilities must complete LOC prior to admission and discharge/transfer members timely, or face delayed reimbursement and potential corrective action.

Action Required

Action needed
Immediately: Ensure all nursing facility, ICF-ID, and hospice LOC entries are completed in KLOCS prior to resident admission and PASRR evaluations. Update facility procedures to require timely discharge/transfer of members in KLOCS to avoid reimbursement delays. Document all backdate/correction requests with written justification including system error messages or help desk ticket numbers. Contact KLOCsOrgAdmin@ky.gov if KLOCS administrator changes are needed. Failure to follow guidelines may result in DMS corrective action and payment delays.