CommercialAdministrativeMedium impact
COVID-19: Telehealth Policies
Healthfirst·NY·Provider Update
We identified it
Jun 20, 2026
Summary
Healthfirst has updated their COVID-19 telehealth policies with slight modifications to billing guidelines and requirements. The policy clarifies privileging requirements, billing procedures, and reimbursement rates for telehealth services during the emergency waiver period.
Action Required
Immediately: Review updated telehealth billing guidelines on Healthfirst provider portal. Billing team must ensure use of modifier GT or 95 when billing telehealth claims with non-POS 2 place of service codes. Providers not yet privileged should complete Telehealth Application and Assessment Tool through hfproviderportal.org and return to Account Manager to avoid reimbursement gaps when waiver period ends.