CommercialAdministrativeMedium impact
Healthcare Effectiveness Data and Information Set (HEDIS) General Announcement
Medical Mutual of Ohio·In the News
We identified it
Jun 20, 2026
Summary
Medical Mutual will be requesting medical records from providers as part of their annual HEDIS quality study. Providers are contractually required to provide these records in a timely manner when requested by Medical Mutual or their contracted vendors (Scanning Sherpas and Ciox Health, LLC).
Action Required
When contacted: Respond promptly to medical record requests from Medical Mutual, Scanning Sherpas, or Ciox Health, LLC for HEDIS quality studies. Medical records team must prioritize these requests as they are contractually required. No special authorization forms are needed - standard patient consent forms are sufficient under HIPAA regulations.