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Newsletter Vol. 2, No. 55

New Jersey Medicaid·NJ · Occupational Therapy, Physical Therapy, Speech Therapy +3 more·Provider Notice
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply

Summary

This policy defines covered and non-covered services for Medicaid recipients enrolled in HIP of New Jersey (an HMO) in Burlington, Gloucester, and Hudson counties. Key billing impact: claims for non-emergency HIP-covered services billed to members with restricted HMO cards will be denied with error code; emergency care authorization rules and benefit exhaustion procedures are outlined; dental, orthotics, hearing aids, prescription drugs, and family planning services are NOT covered by HIP and must be billed to Medicaid fiscal agent instead.

Action Required

Action needed
Immediately: (1) Billing team must verify HIP of New Jersey member eligibility and card type (restricted vs. standard) BEFORE billing any services. (2) Configure billing system to route non-covered services (dental, orthotics, hearing aids, prescriptions, family planning, chiropractic, medical day care) to Medicaid fiscal agent, NOT to HIP. (3) For HIP-covered services, obtain prior authorization from HIP Medical Group before service delivery, except in life-threatening/organ-threatening emergency situations within 5-mile radius of HIP facilities (no prior auth required; notify HIP within 24 hours). (4) Implement process to track benefit exhaustion and identify when maximum annual limits are reached (home health, rehabilitative services, mental health inpatient/outpatient, skilled nursing facility); when exhausted, submit 'Exhaustion of Benefits' form from HIP with all claims to Medicaid fiscal agent for continued fee-for-service coverage. (5) Emergency claims (in-network or out-of-area) must be submitted directly to HIP at Horizon Center, Route 1, Robbinsville NJ 08691. (6) Configure system to deny/reject claims with error code when services billed to restricted HMO cards are non-emergency HIP-covered services. Failure to follow these rules will result in claim denials and no payment.