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[Virginia] How to locate the UM denial letter in Availity Essentials

Anthem BCBS·VA·Provider Bulletin
Effective date
Not stated
We identified it
May 28, 2026
Days to comply
—

Summary

Anthem Virginia has published guidance on how to locate Utilization Management (UM) denial letters within the Availity Essentials portal. This provides billing teams with specific navigation instructions to find and access denial letters for appeals and follow-up processes.

Action Required

Action needed
Immediately: Billing team should access the provided guidance to learn the updated process for locating UM denial letters in Availity Essentials. Train staff on the new navigation steps to ensure efficient appeals processing and claim follow-up workflows.

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