Medicare AdvantageAdministrativeLow impact
Post-Visit Surveys Support Medicare Advantage Member Experiences
BCBS Texas·TX · Family Medicine, Internal Medicine, General Practice +2 more·Government Programs
Effective date
May 28, 2026
We identified it
May 29, 2026
Summary
Blue Cross Blue Shield of Texas has launched a new post-visit survey program for Medicare Advantage members using Press Ganey to collect patient experience data after primary care visits. Members will receive surveys via email or mail after routine or sick visits (maximum once every 6 months) to support CMS Star Ratings and quality improvement efforts.
Action Required
No immediate action required by billing team. Be prepared to encourage Medicare Advantage members to complete post-visit surveys if they receive questions about them. Contact your provider relations representative if you have questions about the survey program.