MedicaidPrior AuthHigh impact
Changes to Authorization Process and New Authorization Portal for Requesting Rehabilitation Therapy
Connecticut Medicaid (HUSKY Health)·CT · Physical Therapy, Occupational Therapy, PM&R (Physical Medicine & Rehab)·Prior Authorization
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid (HUSKY Health) has implemented changes to their authorization process for rehabilitation therapy services and launched a new online authorization portal. Providers must now use the new portal system for requesting therapy authorizations.
Action Required
Immediately: Billing team and providers must transition to using the new HUSKY Health online authorization portal for all rehabilitation therapy authorization requests. Access the portal at the provided URL and update workflow procedures to use the new system instead of previous authorization methods. Train staff on the new portal requirements to avoid authorization delays.