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26-086 Act Now to Avoid Claim Payment Delays: Choose Your Electronic Payment Option

Health Net·CA·Reimbursement
Effective date
Apr 1, 2026
We identified it
Jun 20, 2026
Days to comply

Summary

Health Net is partnering with Zelis effective April 1, 2026, requiring providers to enroll in electronic payment methods (Zelis or Health Net ePayment Center) to continue receiving electronic claim payments. Providers who don't enroll will revert to paper checks after this date.

Action Required

Action needed
Before April 1, 2026: Billing team must enroll in electronic payment method if not already using Zelis ZAPP Edge. Choose either Zelis payments (call 855-496-1571) or Health Net ePayment Center (call 855-774-4392). Failure to enroll will result in reverting to paper checks, causing payment delays and increased administrative burden.