MedicaidAdministrativeHigh impact
Michigan Medicaid: How to avoid denied community health worker claims
UnitedHealthcare·MI · Family Medicine, Internal Medicine, General Practice +1 more·State news
We identified it
Jun 13, 2026
Summary
Michigan Medicaid is experiencing high denial rates for community health worker (CHW) claims at FQHCs due to missing required information. Specific data must be entered on UB-04 forms including modifier CG, attending NPI, rendering CHW NPI, and service descriptions in Box 80.
Action Required
Immediately: Billing team must update UB-04 claim submission process for CHW services to include: 1) Modifier CG for all CHW services, 2) Attending NPI (Individual Type 1 practitioner), 3) Other/Rendering NPI for the CHW (must be enrolled in CHAMPS), 4) Box 80 service descriptions per MDHHS MMP Bulletin MMP 23-74. Combine CHW services with other same-day services on single claims. Do not bill G04xx codes if CHW is the only service. Submit corrected claims (not duplicates) to fix previous denials.