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KMAP BULLETIN: EVV Claims Processing Guidance

Kansas Medicaid (KanCare)·KS · Physical Therapy, Occupational Therapy, Speech Therapy +2 more·Provider Bulletin
Effective date
Feb 6, 2025
We identified it
Jun 21, 2026
Days to comply

Summary

Effective February 6, 2025, all EVV (Electronic Visit Verification) claims in Kansas Medicaid must be submitted through AuthentiCare system only. Claims for EVV services not submitted through AuthentiCare will be automatically denied.

Action Required

Action needed
By February 6, 2025: Providers offering EVV services must transition all claims submission to AuthentiCare system. Billing team must validate authorizations include member info, service dates, diagnosis codes, ordering physician NPI, and approved units. Caregivers must populate Place of Service codes in visit submissions. Provider administrators must validate all visit information and resolve critical exceptions before confirming visits for claims processing. Failure to use AuthentiCare will result in automatic claim denials.