All PlansAdministrativeMedium impact
Email or Fax Documentation for Blue Distinction® Centers for Transplant
BCBS New Mexico·NM · General Surgery, Cardiothoracic Surgery, Nephrology +2 more·General
Effective date
Jun 17, 2026
We identified it
Jun 18, 2026
Summary
Blue Cross and Blue Shield of New Mexico has retired their mail address for Blue Distinction Centers for Transplant documentation submissions. All documentation must now be submitted via email or fax to 312-233-4222 instead of mailing to the Marion, IL address.
Action Required
Immediately: Update billing team procedures to submit all Blue Distinction Centers for Transplant documentation via email or fax to 312-233-4222. Stop using the retired mailing address (5001 Meadowland Parkway, Marion, IL 62959). When emailing, combine attachments in zip files and number multiple emails (e.g., BDCT_1_of_3). Submissions to the old address will cause processing delays or returned claims.