MedicaidAdministrativeLow impact
Spring
Aetna Better Health of Virginia·VA·Newsletter
We identified it
Aug 13, 2026
Summary
This is an informational provider newsletter from Aetna Better Health of Virginia highlighting available resources and services for members, including CAHPS survey participation encouragement, Availity portal registration, substance use disorder treatment benefits, care coordination emphasis, interpreter services, and chronic condition management programs. No billing codes, prior authorization requirements, or coverage changes are introduced.
Action Required
No immediate action required for billing team. This is a provider education newsletter. Front office and clinical staff may benefit from reviewing interpreter services availability (1-800-279-1878) and encouragement to refer eligible patients to the Integrated Care Management program. Providers not yet registered in Availity should register for operational efficiency, but this is optional, not mandatory for claims processing.