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Time to Register! Aetna Better Health Webinar Understanding the CAHPS

Aetna Better Health of Virginia·MI·Provider Notification
Effective date
Not stated
We identified it
Aug 13, 2026
Days to comply
—

Summary

Aetna Better Health is hosting optional CAHPS® training webinars on December 9-10, 2025, to educate providers on Consumer Assessment of Healthcare Providers and Systems surveys and their impact on NCQA Star Ratings and member experience metrics. This is an informational/educational notification with no billing workflow changes required.

Action Required

Action needed
No billing workflow changes required. This is an optional educational webinar. If desired, providers or quality/compliance staff may register for one of the two sessions (December 9, 2025 at 3:00 PM ET or December 10, 2025 at 11:00 AM ET) to understand CAHPS® survey impact on quality metrics. Registration issues should be directed to Grace DelMastro at delmastrog@aetna.com.

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