CommercialPrior AuthMedium impact
Medical Transportation Changes, Effective April 1, 2026
BCBS Montana·MT · Emergency Medicine, Critical Care·General
Effective date
Apr 1, 2026
We identified it
Jun 18, 2026
Summary
Effective April 1, 2026, Alacura Medical Transportation Management will take over managing prior authorization, clinical review, and retrospective claim review for all commercial ground and air medical transportation services. Facilities and ambulance providers must contact Alacura before non-emergent transports to ensure proper authorization.
Action Required
Before April 1, 2026: Update workflows to require contacting Alacura Medical Transportation Management at 888-307-1303 for all non-emergent ground and air medical transportation prior authorizations. Train staff on new process requiring Alacura engagement before patient transport. Update billing system to verify Alacura authorization status before submitting transportation claims to avoid denials.