MedicaidAdministrativeHigh impact
PT 04-26: Notice for All Providers Regarding Payment Reissuance: Prompt Responses to Outreach Necessary for Timely Action
Maryland Medicaid·MD·Claims & Billing
Effective date
Jul 28, 2025
We identified it
Jun 18, 2026
Summary
Maryland Medicaid has updated its process for handling undelivered checks and payment inquiries. Providers must now respond within 5 business days to outreach emails about undelivered checks or face account suspension and payment delays.
Action Required
Immediately: Update contact information in ePREP system to ensure receipt of payment outreach emails. When contacted by mdh.comppmtissues@maryland.gov about undelivered checks, respond within 5 business days with requested W9 and address confirmation to avoid account suspension. For missing payment inquiries, contact mdh.medicaidchecktracing@maryland.gov with complete information including W9 signed within 6 months, tax ID, check details, and contact information. Consider enrolling in Electronic Funds Transfer to avoid check delivery issues.