MedicaidAdministrativeHigh impact
Dental Bulletin 52: New Anticipated Start Date for New Dental Third-Party Administrator
MassHealth·MA · Dentistry·Provider Bulletin
Effective date
Apr 1, 2025
We identified it
Jun 18, 2026
Summary
MassHealth is transitioning from DentaQuest to BeneCare as the new dental third-party administrator, with the operational start date set for April 1, 2025. Dental providers will need to work with BeneCare for claims, credentialing, and provider services starting April 1st.
Action Required
By April 1, 2025: Billing team must transition all MassHealth dental claims processing from DentaQuest to BeneCare. Subscribe to updates at FAQ.massdhp.org to receive transition communications and training schedules. Update billing system contacts and processes for claims submission, credentialing, and provider relations to work with BeneCare instead of DentaQuest.