All PlansAdministrativeLow impact
Partnership with LexisNexis Risk Solutions for provider data management
Cigna·CA, CO, CT, DC, GA, IL, LA, MD, NJ, NY, WV·Coverage
Effective date
Aug 15, 2024
We identified it
Jun 18, 2026
Summary
Cigna Healthcare has partnered with LexisNexis Risk Solutions to validate provider demographic data for directory accuracy. In-network providers in 11 states may receive authorized phone calls requesting confirmation of office/billing addresses, phone numbers, NPI, and TIN information.
Action Required
No immediate action required. If your practice receives calls from LexisNexis Risk Solutions representatives identifying as affiliated with Cigna Healthcare, respond to verify your demographic information including office address, billing address, phone numbers, NPI, and TIN. Contact Cigna Healthcare Provider Service at 800-882-4462 with questions.