Medicare AdvantageAdministrativeMedium impact
Summary of Provider Newsroom behavioral health articles
Cigna·Psychiatry, Family Medicine, Internal Medicine +1 more·Coverage
Effective date
Apr 1, 2025
We identified it
Jun 18, 2026
Summary
This is a summary of March 2025 behavioral health policy updates from Cigna Healthcare's Provider Newsroom, highlighting Medicare Advantage transition to Availity Essentials, new rejection codes, health equity resources including SDOH assessment code G0136, and enhanced provider portal features for behavioral health precertifications and digital correspondence.
Action Required
By April 1, 2025: Begin using Availity Essentials for Cigna Healthcare Medicare Advantage eligibility verification, claims status checks, and ID card viewing. Update billing workflow to use new rejection codes for claims resubmission with correct patient information. Consider implementing G0136 code for 5-15 minute SDOH risk assessments. Register for Provider.Evernorth.com to access enhanced behavioral health precertification appeals and digital correspondence features.