All PlansAdministrativeMedium impact
CignaforHCP.com and EFT fraud prevention
Cigna·General
Effective date
Apr 1, 2024
We identified it
Jun 19, 2026
Summary
Cigna Healthcare has issued new fraud prevention guidelines for their provider portal (CignaforHCP.com) and Electronic Funds Transfer (EFT) systems. This is an administrative security update requiring practices to review their website access managers, audit user permissions regularly, and implement stronger monitoring of EFT transactions to prevent fraudulent activity.
Action Required
Immediately: Website access managers must audit all current users with CignaforHCP.com access, removing any terminated employees or unnecessary users. Limit EFT enrollment permissions to only essential staff. Begin monthly reviews of user entitlements and monitor EFT accounts for unauthorized transactions. Access the Delegation History Report through Working with Cigna menu to track changes. Failure to maintain proper access controls increases risk of fraudulent EFT activity.