All PlansAdministrativeLow impact
Accredo’s digital tools help your patients manage medications
Cigna·Pharmacy
Effective date
Apr 1, 2024
We identified it
Jun 19, 2026
Summary
Accredo specialty pharmacy has enhanced their digital tools (website and mobile app) to help patients manage specialty medications more effectively. These tools allow patients to view orders, refill medications, make payments, set reminders, and access clinical support, with data showing improved satisfaction and adherence rates.
Action Required
No immediate action required for billing team. This is informational about Accredo's patient-facing digital tools. Billing staff should be aware that patients using Accredo specialty pharmacy have access to these self-service options for medication management, which may reduce patient inquiries about prescription status.