CommercialAdministrativeLow impact
Patient reviews reminders
Cigna·Claims & Billing
We identified it
Jun 19, 2026
Summary
This is a reminder that Cigna Healthcare displays verified patient reviews on provider profiles in the myCigna.com directory. Reviews are only from actual patients after claims are processed, and providers can access their reviews through CignaforHCP.com.
Action Required
Optional: Designate staff member to monitor patient reviews by logging into CignaforHCP.com > Working with Cigna > Patient Reviews. Ask practice's website access manager to grant review access if desired.