All PlansAdministrativeMedium impact
Referral reminder: New York and Texas
Cigna·NY, TX·Network
Effective date
Apr 1, 2024
We identified it
Jun 19, 2026
Summary
Healthcare providers in New York and Texas must now use specific Out-of-Network Referral Disclosure Forms when referring patients to nonparticipating providers such as laboratories or ambulatory surgery centers. This is a compliance requirement for referrals to any out-of-network facility.
Action Required
By April 1, 2024: Providers and front desk staff in New York and Texas must obtain and use the appropriate state-specific Out-of-Network Referral Disclosure Forms when referring patients to any nonparticipating providers (labs, ASCs, etc.). Download forms from Cigna provider portal and integrate into referral workflow. Verify provider network status using Cigna.com directory before making referrals.