MedicaidAdministrativeMedium impact
Second Quarter - 2025
Molina Healthcare·FL·Provider Bulletin
We identified it
Jun 19, 2026
Summary
Molina Healthcare of Florida has transitioned to Salesforce for email communications and requires provider IT departments to unblock specific IP addresses to receive critical messages like approval and credentialing decisions. The newsletter also outlines utilization management processes, case management programs, and requirements for updating provider information.
Action Required
Immediately: Work with IT department to unblock Salesforce email IP addresses (13.108.0.0-13.111.255.255, 96.43.144.0-96.43.159.255, 182.50.78.0-182.50.78.255) to ensure receipt of approval and credentialing decisions. Verify email system supports secure TLS connections and proper authentication protocols. Contact Provider Services if questions arise about network information updates.