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Provider Bulletin 01-08-2025 Informational Bulletin Regarding Emergency Declaration Palisades Fire and Windstorm Conditions LA

Molina Healthcare·CA·Provider Bulletin
Effective date
Jan 7, 2025
We identified it
Jun 19, 2026
Days to comply

Summary

Molina Healthcare issued an emergency bulletin for providers in Los Angeles County affected by the Palisades Fire and windstorm conditions declared a state of emergency on January 7, 2025. Providers experiencing challenges providing care to Molina members should contact the designated contact center, and members needing emergency care should use the 24/7 Nurse Advice line.

Action Required

Action needed
Immediately: Los Angeles County providers should be aware of emergency contact procedures for Molina members affected by the Palisades Fire. If encountering challenges providing care to Molina members, call (888) 665-4621. Direct affected members to the 24/7 Nurse Advice line at (888) 275-8750 for English or (866) 648-3537 for Spanish. Keep contact information for designated Provider Relations Representatives readily available for emergency coordination.