MedicaidPrior AuthMedium impact
BT2024179: Acentra Health offers updated prior authorization training for PT providers
Indiana Medicaid (IHCP)·IN · Physical Therapy·Prior Authorization
We identified it
Jun 19, 2026
Summary
Indiana Medicaid (IHCP) has updated the prior authorization process for physical therapy providers, giving PT providers a new two business-day grace period after initial evaluation to submit PA requests, and implementing auto-authorization through the Atrezzo Provider Portal. Training sessions are scheduled for November 21, 2024.
Action Required
By November 21, 2024: Physical therapy providers should register for and attend Acentra Health's updated prior authorization training sessions (10 AM or 2:30 PM). Update workflow procedures to utilize the new two business-day grace period for PA submissions after initial evaluations and familiarize staff with the new auto-authorization features in the Atrezzo Provider Portal.