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BT202493: FSSA reminds providers of transportation changes with the launch of Indiana PathWays for Aging

Indiana Medicaid (IHCP)·IN · Geriatrics·Managed Care
Effective date
Jul 1, 2024
We identified it
Jun 19, 2026
Days to comply

Summary

Effective July 1, 2024, Indiana is launching the PathWays for Aging Medicaid program that changes transportation services for Medicaid members 60+ years old. The current transportation broker Verida will no longer handle these members - instead, transportation will be managed through each managed care entity's broker (Anthem uses WellTrans, UnitedHealthcare and Humana use LCP Transportation).

Action Required

Action needed
No direct billing action required. This is an informational update about transportation service changes for Indiana PathWays Medicaid members aged 60+. If your practice assists patients with transportation coordination, update contact information: Anthem members should call WellTrans at 844-772-6632, UnitedHealthcare members should call LCP at 800-832-4643, and Humana members should call LCP at 866-274-5888.