MedicaidAdministrativeMedium impact
BT202489: Fee-for-service hospice providers must use new dedicated disenrollment fax line
Indiana Medicaid (IHCP)·IN · Palliative Care·Specialty Services
Effective date
Jun 20, 2024
We identified it
Jun 19, 2026
Summary
Indiana Medicaid fee-for-service hospice providers must now use a new dedicated fax line (800-922-9805) to initiate hospice member disenrollment from managed care, followed by a confirmation phone call to 866-725-9991.
Action Required
Immediately: Update hospice disenrollment procedures to use new dedicated fax line 800-922-9805 for all Indiana Medicaid fee-for-service hospice disenrollments from managed care. Follow each fax with confirmation call to 866-725-9991. Update staff training and procedure documentation with new process.