All PlansAdministrativeHigh impact
Transition Faxes to Availity & Provider Directory Tool
Blue Cross Blue Shield of Wyoming·WY·Provider Update
Effective date
Jul 1, 2023
We identified it
Jun 19, 2026
Summary
Starting July 2023, BCBS Wyoming will no longer accept faxes from providers and requires all document submissions (medical records, appeals, adjustments, invoices) to be uploaded through the Availity attachments tool. Providers must also use the Directory Validation tool to confirm NPI and tax ID combinations every 90 days per No Surprises Act requirements.
Action Required
Immediately: Stop sending faxes to BCBS Wyoming. Billing and clinical staff must transition to using Availity attachments tool for all document submissions including medical records, appeals, adjustments, and invoices. Set up 90-day recurring calendar reminders to validate NPI and tax ID combinations using the Directory Validation tool on Availity Portal to comply with No Surprises Act requirements. Train all staff on new Availity attachment process to avoid claim processing delays.